undoRefund Policy

At Belvoire Paris, we strive to ensure your complete satisfaction with every purchase. If for any reason you're not fully satisfied, you may request a refund under the following conditions:

check_circleEligibility

  • Refund requests must be made within 30 days of delivery.
  • Items must be unused and in original condition.
  • We do not accept returns on used or promotional items.

emailHow to Request

Please email your request to [email protected] with your order number, full name, and reason for the return. Include photos if the item is damaged or defective.

scheduleProcessing

  • Refunds are processed within 10 business days of approval.
  • Refunds are returned to the original payment method.

local_shippingReturn Shipping

  • Defective/damaged items: return shipping is covered by us.
  • Changed your mind? Customer is responsible for return shipping.

Returns should be sent to: Suite C, Level 7, World Trust Tower, 50 Stanley Street, Central, Hong Kong.

infoAdditional Notes

  • We are not responsible for lost or undelivered packages.
  • All orders include tracking, sent via email after purchase.
  • Customs/import fees are the responsibility of the customer.